Privacy Policy of Incompar Balear S.L.
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified. For detailed information on the subject of data protection, please refer to the sections listed below.
Data on this website is collected partly by you providing it to us directly — for example, by filling in a contact form or booking a consultation. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data such as your internet browser, operating system, or the time of your page view. This data is collected automatically as soon as you enter our website.
Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour.
You have the right to receive free information about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. In addition, you have the right to request the restriction of the processing of your personal data in certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
The controller responsible for data processing on this website is:
Incompar Balear S.L.
Cami Vell de Ciutat, 25 A
07630 Campos, Mallorca – IB, Spain
CIF: B07965734
Phone: +34 971 64 22 04
Email: info@incompar.com
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
Given the nature and scale of our data processing activities, the appointment of a Data Protection Officer is not required under Art. 37 GDPR. For all data protection enquiries, please contact us at info@incompar.com or by phone at +34 971 64 22 04.
We process your personal data on the following legal bases:
Consent — Art. 6(1)(a) GDPR: You have given your consent to the processing of your personal data for one or more specific purposes.
Contract — Art. 6(1)(b) GDPR: Processing is necessary for the performance of a contract to which you are a party, or for pre-contractual measures taken at your request.
Legal Obligation — Art. 6(1)(c) GDPR: Processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate Interests — Art. 6(1)(f) GDPR: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
Your personal data will remain with us until the purpose for data processing no longer applies. The following specific retention periods apply:
Contact form enquiries: 12 months from the date of the enquiry, unless a business relationship is established.
Contractual and billing data: Duration of the contract plus 6 years in accordance with Spanish fiscal obligations (Ley General Tributaria, Art. 66).
Consultation booking data: 12 months from the date of the appointment, unless a contract is concluded.
Newsletter and marketing consent: Until consent is withdrawn.
Cookie consent records: 12 months from the date consent is given.
Analytics data: 14 months (Google Analytics default retention).
If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data; in the latter case, the data will be deleted once these reasons cease to apply.
Under the General Data Protection Regulation (EU) 2016/679 and the Spanish Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights (LOPDGDD), you have the following rights:
If data processing is based on your consent, you may revoke this consent at any time. The revocation does not affect the lawfulness of processing carried out on the basis of the consent prior to its withdrawal.
If your personal data is processed on the basis of legitimate interests (Art. 6(1)(e) or (f) GDPR), you have the right to object to the processing at any time for reasons arising from your particular situation. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defence of legal claims.
Objection to direct marketing: If we process your personal data for direct marketing purposes, you have the right to object at any time. If you object, your personal data will no longer be processed for these purposes.
You have the right to receive free information about the origin, recipient, and purpose of your stored personal data at any time.
You have the right to request the correction of inaccurate personal data concerning you without undue delay.
You have the right to request the deletion of your personal data, provided that no legal obligation to retain the data exists and no overriding legitimate interests of the controller prevent deletion.
You have the right to request the restriction of the processing of your personal data in the following circumstances:
You dispute the accuracy of the personal data for a period enabling us to verify the accuracy.
The processing is unlawful and you oppose the erasure and request the restriction of use instead.
We no longer need the personal data for the purposes of processing, but you require it for the establishment, exercise, or defence of legal claims.
You have lodged an objection to processing pending the verification whether our legitimate grounds override yours.
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance, provided that the processing is based on consent or a contract and is carried out by automated means.
You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data infringes the GDPR. As our company is established in Spain, the competent supervisory authority is:
Agencia Española de Protección de Datos (AEPD)
C/ Jorge Juan, 6
28001 Madrid, Spain
Website: www.aepd.es
Phone: +34 900 293 183
You may also contact the supervisory authority in the EU Member State of your habitual residence or place of work.
When you contact us via a form on our website, the data you provide (e.g. name, email address, phone number, and your message) will be processed for the purpose of handling your enquiry. We store this data for a period of 12 months from the date of the enquiry, unless a business relationship is established, in which case the retention periods for contractual data apply.
The processing of this data is based on Art. 6(1)(b) GDPR if your enquiry relates to the performance of a contract or pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively handling enquiries addressed to us pursuant to Art. 6(1)(f) GDPR, or on your consent pursuant to Art. 6(1)(a) GDPR if this has been requested.
Provider: Calendly LLC, 3423 Piedmont Road NE, Atlanta, GA 30305, USA
We use Calendly to enable you to book consultation appointments with us. When you book an appointment, you provide personal data such as your name, email address, phone number, and your preferred time slot. This data is transmitted to and processed by Calendly on our behalf.
The processing of this data is based on Art. 6(1)(b) GDPR, as it is necessary for the execution of pre-contractual measures at your request.
Calendly is certified under the EU-US Data Privacy Framework and processes data in accordance with standard contractual clauses (SCCs) approved by the European Commission.
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from \”http://\” to \”https://\” and by the lock symbol in your browser line.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
We host the contents of our website with the following provider:
WebhostOne GmbH
Rheinvogtstrasse 7
D-79713 Bad Säckingen, Germany
Phone: +49 (0)7761 926200
Email: info@webhostone.de
When you visit our website, your personal data (e.g. IP addresses, browser type, time of access) is processed on the servers of WebhostOne GmbH. This is necessary for the provision of our website and constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.
We have concluded a data processing agreement (DPA) with WebhostOne GmbH in accordance with the requirements of the GDPR to ensure the protection of your personal data.
Our website uses so-called \”cookies\”. Cookies are small data packets and do not cause any damage to your end device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device.
Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser.
Cookies can originate from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).
Technically necessary cookies are processed on the basis of Art. 6(1)(f) GDPR and Art. 22.2 of the LSSI-CE (Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico). We have a legitimate interest in storing these cookies to ensure the technically error-free and optimised provision of our services.
Cookies that are not technically necessary (e.g. for analysing your browsing behaviour) are only stored with your consent pursuant to Art. 6(1)(a) GDPR and Art. 22.2 LSSI-CE. You may revoke your consent at any time.
You can configure your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed.
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Google Tag Manager is a tool that we use to integrate tracking or statistics tools and other technologies on our website. Google Tag Manager itself does not create user profiles, does not store cookies, and does not carry out any independent analyses. It only serves to manage and execute the tools integrated via it.
The use of Google Tag Manager is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the quick and uncomplicated integration and management of various tools on our website. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR.
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Google Analytics enables us to analyse the behaviour of website visitors. We receive various usage data, such as page views, length of visit, operating systems used, and the origin of the user. This data is assigned to the respective end device of the user and is not linked to a specific person.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.
IP Anonymisation: We have activated IP anonymisation on this website. This means your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA.
The use of Google Analytics is based on your consent pursuant to Art. 6(1)(a) GDPR and Art. 22.2 LSSI-CE.
Browser plugin: You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at: https://tools.google.com/dlpage/gaoptout
We have concluded a data processing agreement with Google and fully comply with the strict requirements of the European data protection authorities when using Google Analytics.
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
We use Google Ads to promote this website in Google search results and on third-party websites. Google Ads enables us to define target audiences based on specific criteria such as location and interests in order to display our advertisements only to relevant users.
The use of Google Ads is based on your consent pursuant to Art. 6(1)(a) GDPR. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Google is certified under the EU-US Data Privacy Framework.
We use Google Ads Remarketing to assign users who have interacted with our website to specific target groups and subsequently display interest-based advertising to them within the Google advertising network. The advertising content displayed is based on your previous browsing behaviour on our website. Google Ads Remarketing also enables cross-device remarketing.
You can object to remarketing at any time via your Google advertising settings: google.com/settings/ads
We use Google Conversion Tracking to record certain user actions on our website (e.g. button clicks, product views, or completed purchases) and to evaluate them statistically. This helps us measure the effectiveness of our advertising campaigns.
Google Conversion Tracking uses cookies and similar recognition technologies to identify users. The collected data is processed by Google and does not enable us to personally identify individual users.
The use of Google Conversion Tracking is based on your consent pursuant to Art. 6(1)(a) GDPR.
We transfer certain customer data (e.g. email addresses) from our customer lists to Google for the purpose of identifying registered Google users among our customers and displaying targeted advertising to them. Customer Matching is based on your consent pursuant to Art. 6(1)(a) GDPR.
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
We use YouTube in enhanced data protection mode. According to YouTube, videos that are played in enhanced data protection mode are not used to personalise browsing on YouTube. Advertisements displayed in enhanced data protection mode are also not personalised.
No cookies are set in enhanced data protection mode. However, so-called local storage elements may be stored on your end device, which may contain personal data similar to cookies.
The use of YouTube is based on our legitimate interest in an appealing presentation of our online content pursuant to Art. 6(1)(f) GDPR. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR.
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
We use the mapping service Google Maps on our website. When you access a page that contains Google Maps, a connection is established to Google’s servers. Your IP address is transmitted to Google. If you are logged into your Google account, Google can link your browsing behaviour to your personal profile.
The use of Google Maps is based on our legitimate interest in an appealing presentation of our online content and easy findability of the locations indicated on our website pursuant to Art. 6(1)(f) GDPR. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR.
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
We use Google reCAPTCHA to distinguish whether input on our website is made by a human being or by an automated programme. For this purpose, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics (e.g. IP address, time spent on the website, mouse movements). This analysis begins automatically as soon as the website visitor enters the website and runs in the background.
The use of reCAPTCHA is based on our legitimate interest in protecting our website and online forms against automated spam and abuse pursuant to Art. 6(1)(f) GDPR. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR.
Provider: Brevo (formerly Sendinblue), 106 boulevard Haussmann, 75008 Paris, France
We use Brevo for managing our customer relationships and distributing email newsletters. When you subscribe to our newsletter or submit an enquiry, your data (name, email address, and consent records) may be stored and processed by Brevo on our behalf.
The processing of your data for newsletter purposes is based on your consent pursuant to Art. 6(1)(a) GDPR. You may withdraw your consent at any time by clicking the unsubscribe link included in every email, or by contacting us directly.
The processing of your data for CRM purposes is based on our legitimate interest in efficiently managing customer relationships pursuant to Art. 6(1)(f) GDPR.
Brevo is established in the European Union and processes all data on servers located within the EU. No transfer of personal data to third countries takes place through this service.
All Google services mentioned above are certified under the EU-US Data Privacy Framework.
Several of the third-party services we use are established in the United States of America. When these services are active, your personal data may be transferred to US servers. The USA is a country outside the European Economic Area (EEA) that does not generally offer the same level of data protection as EU/EEA countries.
To ensure an adequate level of protection for your personal data, we rely on the following safeguards:
EU-US Data Privacy Framework (DPF): Google LLC and Calendly LLC are certified under the EU-US Data Privacy Framework, which has been recognised by the European Commission as providing an adequate level of data protection (Adequacy Decision of 10 July 2023).
Standard Contractual Clauses (SCCs): Where applicable, we have concluded standard contractual clauses approved by the European Commission with our service providers to ensure appropriate safeguards for the transfer of personal data.
You may request a copy of the safeguards in place by contacting us at info@incompar.com.
This website uses the consent management tool Real Cookie Banner to obtain your consent for the storage of certain cookies on your end device or for the use of certain technologies, and to document these in a data-protection-compliant manner.
Real Cookie Banner records your consent declarations using cookies, local storage elements, or similar technologies. This data is not passed on to third parties.
The processing of data stored by Real Cookie Banner is carried out on the basis of Art. 6(1)(c) GDPR, insofar as we are legally obliged to obtain consent for the use of cookies and similar technologies. In addition, Art. 6(1)(f) GDPR applies, as we have a legitimate interest in managing the consent of users of our website in the most efficient and user-friendly manner possible.
We do not use automated decision-making or profiling as defined in Art. 22 GDPR in connection with the processing of your personal data. All decisions that may have legal effects on you or significantly affect you in a similar way are made by natural persons.
Last updated: April 2026
If you have any questions regarding data protection, please contact us at info@incompar.com or by phone at +34 971 64 22 04.
